Many of our products are made from what we call Rustic Steel. This is plain mild steel with no paint or coating. It is made to change when left outside. Over time, the steel reacts with air and rain. This creates a warm orange-brown finish, often called a patina. It gives the product a natural, aged look.
When your item arrives, it will look grey. It may also have small marks of light rust. This is normal. It is not a fault. It simply shows that the steel is beginning its natural ageing process. As the product stays outdoors, the rust layer will slowly grow and darken in colour.
How fast this happens depends on the weather. Rain, damp air and cold days will speed it up. Dry weather or a sheltered spot will slow it down. Each item will age in its own way. No two pieces will ever look exactly the same, which adds to their charm.